Printer

• My orders are not printing to the kitchen

  If your orders are not printing to the kitchen: Ensure that Online Orders are enabled on your Square POS/Register. Check whether kiosk orders appear under "Orders" or "Transactions" on your Square POS/Register and Dashboard. If kiosk orders are visible on both your Square POS/Register and Dashbo...

• Troubleshooting Printing Duplicate Kiosk Orders

  1. Try restarting (turn off and on) the printer(s). If this does not resolve the issue, proceed to step 2. 2. Multiple copies can print if: Multiple point of sale devices have the same printer profile (with online order tickets enabled) assigned to a printer. More than one printer profile has o...

• What kitchen printers are compatible with the kiosks?

  Any of the printers listed on Square's site will work with the kiosk.

• What printer paper should I use for the kiosks?

  Our kiosks use the 3 1/8 x 230 Thermal Paper Receipt Rolls.

• Why does my kiosk make a beeping noise?

  Your kiosk makes a "beeping" noise when the printer door is open/not fully shut closed OR the printer is out of paper.