Managing Kiosks Orders

• Claiming Orders By Customer Name, Autogenerated Number, Text Message, etc

  Go to your Gamsa back office > Locations > Order Configs > Customers claim orders by > Select one of the following: Customer Name Auto-generated Number Order/Table Number Text Message ($.02 per text charge) Restart the kiosk app and you will see your changes. **By default, the kiosk...

• How do I process refunds?

  Refunds can be made through the Square dashboard or POS app. Click here for step by step instructions on Square's official site.

• Managing Kiosk Orders from your Square Dashboard

  Orders that are made on the kiosk will be displayed on the Orders tab your Square dashboard and POS. The Type will be displayed as Pickup. Note: Pausing your online orders via the dashboard or POS will stop orders from the Square Online Store, not the kiosk.

• Setting up Kiosk Orders to Show Up on KDS or Printer

  KDS: 1. Make sure View Online Orders in enabled on your KDS Note: The kiosk order fulfillment can be completed on Expeditor KDS and the Square dashboard, but is not on Prep. Printer: To configure the app to print the order automatically, you will need to do the following: From the Square POS ...